• ERP: = Enterprise Resource Planning System, generally includes modules for day-to-day transactions, such as: Accounting, Bank Reconciliation, A/R, A/P, Purchases, Invoicing, Inventory, Production, Fixed Asset, Taxes, etc.
• CRM: = Customer Relationship Management System, generally includes modules related to day-to-day customer/client processes, including: contact information, schedules, document and proposal management, billing, Email management, etc.